Frequently Asked Questions
Do you offer international shipping?
Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout.
However, product and shipping do not include duties and taxes, and you should be aware that duties and taxes may apply.
When will my order arrive?
Orders ship within 2-5 business days and tracking info will be sent within 3 business days.
You may check Shipping Policy for more information.
Do you ship to PO box addresses?
We're unable to ship to mail-forwarding addresses, PO Box addresses, BFPO/APO/FPO/DPO addresses, and addresses for temporary residence. This ensure successful and safe deliveries for your needs.
Can I cancel my order?
Cancellation is acceptable within 24 hours of purchase. For preorder items, please refer to the product page shipment ETA.
Are there any product warranty?
All products come with a 1-Year Limited Warranty except for accessories.
The limited warranty period starts from the date of purchase. If there is any issue, please contact us via hello@omelet.store.
